Frequently Asked Questions

 Rooms and Rates

Where is the hotel located?

... We are located on Hennessy Road in Hong Kong Island. It’s only a 5-minute walk to Pacific Place and we are within walking distance to The Hong Kong Convention and Exhibition Centre is also close by. ...

What MTR stations are you close to?

... Both Wanchai and Admiralty MTR stations are within walking distance. ...

What types of rooms are available?

... We have 251 guest rooms. Here are the details: ...

Do you have free Wi-Fi?

... Yes, free Wi-Fi is offered in all areas. ...

What are your check-in and check-out times?

... Our standard check-in is 14:00 and our check-out time is 12:00 ...

How long does it take from the airport to OZO Wesley?

... It takes about 45 minutes by car or 25 minutes if you take the Airport Express then taxi ...

What proof of identification do I need to provide at check-in?

... Your passport or Identification Card if you are a Hong Kong or Chinese national, and your booking confirmation number. You may also be asked to present the credit card that was used to secure your reservation. ...

What if someone else booked for me and won't be joining on the trip?

... A photocopy of the credit card with the cardholder's signature and authorisation can be presented. ...

 Dining

Do you have any restaurants at the property?

... Yes, we have EAT2GO which is our grab and go outlet and offers take-away sandwiches, salads, soups along with a selection of juices, shakes, coffees and other beverages. ...

 Hotel Facilities

Do you have a fitness centre?

... Yes, our Tone fitness centre is equipped with a great selection of exercise equipment. ...

Are pets allowed?

... Regrettably, pets are not allowed at OZO Wesley ...

Is smoking allowed?

... Unfortunately, smoking is not allowed ...